How we failed to reinvent the second screen

User testing revealed that all of our product ideas were terrible. Here's what we did next.

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Lab Reports

Taking it to the streets: interviewing on-site

What I learned in the field: Don't be shy, and make sure your camera lens is screwed in right.

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How to brand a product that doesn't exist

Branding a product while you're still developing it is like writing your child's college application while the kid is still in third grade.

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Amateur photography hour: User testing inspired by empanadas

How do you persuade people to participate in user testing? Feed 'em.

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